Warranty & support extensions Trapeze Networks

Support Package, 3 years for RMTS-10 SafetyNet Support Packages

Trapeze Networks™ offers product support options beyond the initial limited product warranty
in one, three, or five year contracts.

System Support
-Extended hardware warranty replacement;
-AHR (Advance Hardware Shipping Ship) by next business day in most regions;
-Software subscription (major, minor and maintenance software releases);
-Technical support assistance.

MP Support
-Extended hardware warranty replacement on MP’s and MP power supplies only;
-AHR (Advance Hardware Shipping Ship) by next business day in most regions;
-This package is intended for customers who choose to not purchase and stock local spares.